JOBS


WE ARE CURRENTLY HIRING FOR THE FOLLOWING ROLES


CUSTOMER SERVICE COORDINATOR

Due to continued expansion a great opportunity has arisen for a Customer Service Coordinator at our Headquarters in Poole, Dorset. This key role in the Sales team will provide the following:

  • Delivery of outstanding customer service (via telephone & email) to retail partners / consumers to uphold Pacific Cycle’s reputation and exceed expectations
  • A pro-active approach to incoming and outgoing calls focusing on providing excellent customer service.
  • Ensure that customer orders are processed efficiently and accurately
  • Work closely with and support other team members and other departments across the Company to fulfil all aspects of the job role.

Reporting to the Sales Manager, your responsibilities will be to look after warranty products, stock availability and price information as well as processing and amending orders. You will provide a service to our customers by advising on our products and assisting with queries. Responsibilities will also include monitoring orders on the system and liaising with our distribution locations to ensure customer delivery requirements are met.

REQUIRED SKILLS & EXPERIENCE

It is essential candidates have knowledge and experience of:

  • Excellent verbal and written communication skills
  • Working within a sales or customer service team environment
  • Excel skills to a high standard
  • Working within a busy and demanding office

You must be customer service orientated, pro-active and a forward thinker with a flexible attitude to work.  You must have the ability to juggle multiple tasks whilst maintaining excellent attention to detail.

As a fast-growing company, we expect excellent career development opportunities for the right candidate. Permanent/Full-time

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How do I apply?
Please send your CV with a covering letter to Allison Jenkins at jobs@cyclingsportsgroup.co.uk


CREDIT CONTROL / SALES LEDGER ASSISTANT

Cycling Sports Group is one of the fastest growing UK bicycle distributors.  We sell premium brands of bicycles to national retailers and independent bike shops across the country.

We have an immediate requirement for a full-time Credit Control / Sales Ledger Assistant – The ideal candidate will have good IT and Excel skills, AAT qualifications beneficial.  Varied responsibilities include sales ledger and credit control functions. This role is ideal for an enthusiastic flexible individual.  Study support provided for external examinations.

We offer a competitive package Inc. gym / healthcare with excellent career opportunities.

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How do I apply?
Please send your CV with a covering letter to Allison Jenkins at jobs@cyclingsportsgroup.co.uk